Gelato Create

Learn how to set a limit on product units in Shopify

How to limit product units in your Shopify store?

Learn why your orders may not be imported to Gelato. Check Order Audit Logs to identify issues such as unpaid orders.

Why was my order not imported to Gelato?

This article explains the key difference between a store password and login credentials to help you understand what can be shared safely.

Understanding Store Password and Login Credentials in Shopify

What should I do if an order cannot be completed at the Shopify checkout?

Shopify

Learn how to customize "Personalize Design" button and control visibility of "Add to Cart" and "Buy Now" buttons in your Shopify store

How to style and modify the "Personalize design" button in my Shopify store?

Learn how to troubleshoot a missing "Personalize Design" button in Shopify by checking product customization, theme support, and HTML tags

What should I do if the "Personalize design" button doesn't show in my Shopify store?

Learn why your cart thumbnail might show the default design instead of personalized products and see which Shopify themes support thumbnails

The product thumbnail in the cart doesn't reflect the updated personalized design.

Learn how to sell personalized products in your Shopify store using Gelato

How can I order customized designs through Shopify?

Learn how to customize in-page personalization elements in your Shopify store

Customizing CSS for In-Page Personalization on Shopify

Shopify personalization

Learn how to manage your Shopify store's product availability with Gelato’s automatic stock updates

How do I control stock availability in my Shopify store?

Learn how to disconnect your Shopify store from Gelato

How do I disconnect my Shopify store from Gelato?

Learn how to update your Shopify store's currency settings, including syncing with Gelato and managing billing currencies

How can I change the currency for my Shopify store?

Learn how to delete products or variants from your Shopify store via Gelato or directly from the Shopify admin panel

How can I delete a product or variant from my Shopify store?

Learn how to connect your Shopify store to Gelato for seamless fulfillment

How do I connect my Shopify store to Gelato?

Learn how to manage or hide the vendor name under product titles on Shopify by customizing theme settings or updating product organization

How can I change the vendor name under the product title in Shopify?

Learn to set up free shipping for Shopify products fulfilled by Gelato

How can I offer Shopify products with free shipping through Gelato?

Learn how to manage product prices for your Shopify store for individual updates and Shopify’s bulk edit feature for multiple products

Can I bulk edit Shopify product prices on Gelato?

Learn how to seamlessly integrate Gelato products into your Shopify store

How do I add Gelato products to my Shopify store?

Learn how to integrate frames or hangers with your posters in Shopify

Can I connect frames/hangers to my posters in Shopify?

Learn how to manage your Shopify products and variants with Gelato

How can I change the status of my products and product variants in Shopify?

Learn how to add product mockups to your Shopify store

How can I add mockups to my products in Shopify?

Learn how to update product details for Shopify items connected to Gelato

How do I edit my existing Shopify products connected to Gelato?

Learn how to add new variants to existing Shopify products via Gelato by editing product details or syncing new variants from Shopify

Can I add a new variant to an existing product in Shopify?

Learn how to connect your Shopify products with Gelato's shipping profiles to ensure accurate and efficient order fulfillment

How can I add connected products to the Gelato shipping profiles?

Learn how to import Shopify orders to Gelato, connect products individually, or use bulk connect for efficient product migration

How do I move my existing Shopify products to Gelato?

Learn how to modify the product configuration of a Shopify product linked to Gelato

How do I change the product configuration of a Shopify product connected to Gelato?

Learn how to connect your individual products to Gelato for seamless order fulfillment

How do I connect individual products to Gelato?

Learn about Shopify's technical limitations when publishing Gelato products, including restrictions on product variants, tags, and images

Are there any limitations to publishing new products on Shopify?

Learn how to bulk migrate Shopify products to Gelato by preparing a CSV with Product UID and File URL

How can I move my Shopify products to Gelato in bulk?

Learn how to set up seamless checkout on your custom website using Shopify Checkout Links and automate print file transfers to Gelato

Can I use Shopify checkout on a custom website?

Learn what to do if the Gelato Shopify app isn't showing in your Gelato account

I installed the Gelato Shopify app but it doesn't show in my Gelato account. What should I do?

Learn about Shopify's pricing plans and their compatibility with Gelato+

How much does it cost to use Shopify?

Learn how to make the email field mandatory at checkout in your Shopify store to ensure accurate customer contact information

How can I add a customer's email at checkout in Shopify?

Learn how to set up and manage framed and frameless poster variants in your Shopify store

How can I offer posters with and without frames in my Shopify store?

Why my Shopify store is in status "Require Reconnection"

Shopify Integration Update

Store management

Learn how to transfer Shopify orders to Gelato seamlessly with automatic and manual import options

How can I import orders from Shopify?

Learn how to manually change Shopify order statuses for Gelato-fulfilled orders

Changing Order Status in Shopify Manually When Fulfilled by Gelato

Learn how to match Shopify and Gelato order statuses, ensuring smooth processing from "Unfulfilled" to "Shipped"

What is the corresponding order status in Gelato for each order status in Shopify?

Learn how to fulfill Gelato orders from your Shopify store by editing orders and requesting fulfillment

How can I fulfill orders directly from Shopify?

Learn how to sell product bundles on Shopify using Gelato

How do I sell bundles in Shopify?

Learn how to cancel Shopify orders fulfilled by Gelato

Canceling Shopify order fulfilled by Gelato

Learn how to manually update Shopify order fulfillment and tracking links if you’ve reordered through Gelato

How to change my  Shopify order to manual fulfillment/add the tracking link manually?

Learn how to revert the "Fulfilled by Gelato" status in Shopify

How to revert the "Fulfilled by Gelato" status in your Shopify?

Learn how to automate print file processing from Shopify apps

Can print files from Shopify apps be automatically processed by Gelato?

Order management

Learn how Gelato integrates with Shopify to provide automated tracking information, with updates sent to customers under your store’s name

Do you provide any automated shipping and tracking information to my end-customers via Shopify?

Learn how to set up and use Gelato's live shipping rates feature on Shopify for real-time delivery estimates and accurate pricing

How do I automatically apply Gelato live shipping prices to my Shopify store?

Learn how to configure shipping settings in your Shopify store

How do I set up shipping in Shopify?

Learn how to manage and remove Gelato shipping profiles from your Shopify store to maintain an organized account

How do I remove Gelato shipping profiles from my Shopify account?

Learn how to utilize Gelato shipping profiles within your Shopify store and align customer shipping costs with Gelato's charges

How do I set up Gelato shipping profiles in Shopify?

Learn how to deactivate Gelato shipping profiles in your Shopify store, giving you full control over your store's shipping setup

How do I disable Gelato shipping profiles for my Shopify store?

Learn how to address shipping cost discrepancies between Gelato and Shopify

Why aren't my customers charged an extra shipping fee for additional items (Shopify)?

Learn how to restore Gelato delivery profiles in Shopify

How Do I Restore Gelato Delivery Profiles In My Shopify Account?

Learn how to restore accidentally deleted Gelato shipping profiles in Shopify

How do you restore deleted Gelato shipping profiles for Shopify?

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