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How do I set up Gelato shipping profiles in Shopify?
How do I set up Gelato shipping profiles in Shopify?
Updated over a week ago

This article provides a comprehensive guide to understanding and utilizing Gelato shipping profiles within your Shopify store. Learn how these profiles streamline your shipping process by automatically aligning your customer's shipping costs with Gelato's charges.


Understanding Gelato Shipping Profiles

Gelato shipping profiles in Shopify are designed to simplify your shipping cost management. When enabled, these profiles ensure that the shipping cost your customer sees at checkout directly mirrors the cost Gelato charges you for the same order. This eliminates any discrepancies in shipping fees.


Activating Gelato Shipping Profiles

Setting up Gelato shipping profiles is straightforward. They are automatically established in your Shopify store when you connect your store to your Gelato account. When you add a new product from Gelato, it's automatically assigned to the appropriate shipping profile.

For products already existing in your Shopify store, you'll need to manually assign them to a Gelato shipping profile, or if you prefer, to your own custom shipping profiles. You can find detailed instructions on adding products through the Gelato integration in this guide.


Managing Gelato Shipping Profiles

New products added to your Shopify store through the Gelato integration are automatically assigned to a shipping profile reflecting Gelato's flat shipping rates. If you wish to implement different shipping rates for specific products, you can create your own customized shipping profiles directly within Shopify and assign your products to them.

For consistency and to ensure accurate shipping costs, avoid making changes to the automatically generated Gelato shipping profiles.


Locating Your Gelato Shipping Profiles

You can access your Gelato shipping profiles at any time through your Shopify account. Navigate to them by following these steps:

  1. Click on "Settings."

  2. Select "Shipping and Delivery."

  3. Choose "App shipping profiles."

Keep in mind that shipping profiles are subject to change to accurately reflect fluctuating shipping costs. For more details on the technical aspects and limitations of Shopify's shipping rate calculation, refer to this article.

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