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How do I disconnect my Shopify store from Gelato?
How do I disconnect my Shopify store from Gelato?

Learn how to disconnect your Shopify store from Gelato

Updated over 3 months ago

This article provides a step-by-step guide on how to disconnect your Shopify store from Gelato. It also includes visual aids to guide you through the process.


Disconnecting your Shopify Store

To disconnect your Shopify store from Gelato, follow these simple steps:

  1. Log in to your Shopify admin dashboard and navigate to the "Settings" section.

  2. On the settings page, click on "Apps and Sales channels." Locate the Gelato app panel and click on the "Uninstall" button.

Once you complete these steps, the Gelato app will be moved to the "Uninstalled" apps list within your Shopify admin. You can always reinstall the app from this list if needed.

Screenshot_2023-03-24_042341.png


Confirming the Disconnection

To confirm that your Shopify store is successfully disconnected from Gelato, check your Gelato dashboard. The connection status will change from this:

Screenshot_2023-03-24_042224.png

To this, indicating a successful disconnection:

Screenshot_2023-03-24_042413.png
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