This article provides a comprehensive guide on effectively selling product bundles through your Shopify store using Gelato. It outlines the steps involved in creating and managing bundles, ensuring a smooth fulfillment process for both you and your customers.
Creating Your Bundles
Even though Shopify doesn't directly support bundle pricing, you can still create enticing product bundles. Here’s how:
Step 1: Create a Bundle Listing in Shopify
Start by listing your product bundle like any other product in your Shopify store. Provide a compelling title, detailed description, and appealing images, and set a competitive bundle price.
For example, if you're selling a set of three framed posters, create a product listing titled "Flower Power Poster Bundle" or something similarly catchy. Include a description that highlights the theme of the posters and mentions they look stunning as a set. Use high-quality images showcasing the posters together to attract your customers.
Step 2: Create Individual Product Listings in Gelato
In your Gelato account, create separate product listings for each item included in your bundle. For instance, if your "Flower Power Poster Bundle" includes three different flower posters, create individual listings for "Sunflower Poster," "Rose Poster," and "Tulip Poster."
Design each product listing meticulously, choosing the suitable product type (in this case, framed posters), uploading your artwork, selecting mockups, and setting prices. Remember, these individual product listings in Gelato contribute to the overall cost of your bundle.
You have the flexibility to decide whether to offer these individual items for purchase separately. If you prefer to sell them exclusively as part of the bundle, simply deselect "Show product to store visitors" on the product details page within Gelato. This will keep them as drafts in your store, visible only to you.
Step 3: Enable 'Import Not Connected Orders'
Activating this feature allows Gelato to recognize and process orders for products listed in your Shopify store that aren't directly linked to a Gelato product. This is crucial for bundle orders, as the bundle itself doesn't have a corresponding individual listing in Gelato.
Here's how to enable this setting:
1. In your Gelato dashboard, navigate to 'Stores'.
2. Select the store where you've listed your bundles.
3. Go to 'Settings'.
4. Enable the option 'Import not connected orders'.
With this setting enabled, whenever a customer places an order for a bundle, it will appear in your Gelato order list as 'Not Connected'.
Step 4: Fulfilling Bundle Orders
When you receive a bundle order, follow these steps to fulfill it correctly:
Open the 'Not Connected' order in your Gelato dashboard.
Click 'Complete order' to initiate the fulfillment process.
Select 'Add product' to add the individual components of the bundle to the order.
Choose 'Select existing product' and pick the relevant individual product from your Gelato inventory.
Repeat the 'Add product' process for each item included in the bundle.
Click 'Ignore' on the original bundle product line, selecting the option 'Ignore it only for this order'. This ensures that future bundle orders will still appear in your Gelato order list.
Once all individual products are added and the bundle product is ignored, the order status will change to 'Pending approval'. Review the order to ensure all items and customer information are accurate. You can then proceed with the shipping and payment processes to complete the order fulfillment.
Important Note:
Currently, when you ignore the original bundle product in Gelato, the tracking code can't be sent back to your Shopify store automatically. We recommend manually updating the tracking information in Shopify or directly sharing it with your customer. We are actively working on improving this process for a more seamless experience.