Gelato Create

Getting started is free - sign up to Gelato now!

Create account

Learn how to manage your Gelato account's currency settings

How can I change the currency in my Gelato account?

Learn how to create a free Gelato account, set up your payment method, and connect your store to start processing orders seamlessly

How do I create a Gelato account?

Learn how to update your password easily with our step-by-step guide in the Dashboard settings

How do I change my password?

Learn how to manage users in your account efficiently

Can I change my registration/user's email address?

I cannot log in to Gelato. What should I do?

Learn how to troubleshoot Gelato sign-up issues

I cannot sign up for Gelato. What should I do?

Learn how to resolve common Gelato account issues

Troubleshooting Guide for Your Gelato Account

Creating and Managing Accounts

Learn how to access your Gelato dashboard to manage products

Where do I find the Gelato Dashboard?

Learn how to add or update your customer support email in Gelato's settings and understand the different contact emails

How do I add my Customer Support email address to the Dashboard?

Learn how to manage users in your Gelato account

How can I add, remove, and manage users in the Gelato Dashboard?

Dashboard and User Management

Learn how to add a new credit card to your Gelato account and manage your payment methods

How can I add a new credit card?

Manage your print-on-demand business on-the-go with the Gelato mobile app. Track orders, view analytics, design products, and more!

Gelato mobile app

Payments and Mobile Access

Learn how to utilize Gelato's self-service platform for efficient customer support

Getting Started with Gelato Customer Service

Why is our chatbot the best support channel?

Customer Service 

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Chat (24/7)

Customer stories

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Gelato dashboard

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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