19 articles
What is the typical flow of an order and its possible statuses?
Where is my order produced?
Where is my apparel/clothing order printed?
What happens when an order is sent to multiple print locations?
Does the fulfillment region affect production costs?
How do I check the estimated delivery date and tracking in the Gelato Dashboard?
How can I check the details of an order in the Gelato Dashboard?
Where are the print files stored? Are they deleted after the order is fulfilled?
Do you offer a warehousing service?
Can I select in which country my order will be produced?
How do you ensure consistent quality globally?
Are products the same if ordered from different countries?
What happens if my product is discontinued?
What countries are included in each geographical area?
To which countries do you deliver?
Where can I find the order ID in the Gelato Dashboard?
How do I see where a specific product is being printed?
What is our default order approval workflow?
Operations Updates