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How can I check the details of an order in the Gelato Dashboard?
How can I check the details of an order in the Gelato Dashboard?

Learn how to access and review your Gelato order details

Updated over 3 months ago

This article provides a concise guide on how to easily access and review your order details within the Gelato Dashboard, empowering you with the information you need to track and manage your orders effectively.


Accessing Order Details

To check the details of your Gelato order, navigate to the Orders tab in your Gelato Dashboard. This section provides a comprehensive overview of all your placed orders.


Understanding Your Order Information

Within the order details page, you'll find a breakdown of crucial information related to your order:

  • Order details

  • Product information: This includes the Product UID, product category and format, and order status.

  • Shipping method: This section outlines the chosen shipping method, estimated delivery date, and provides a tracking link (when available).

  • Shipping address

  • Payment details: You'll find a transparent breakdown of the costs, including product price, shipping fees, and applicable VAT.


Managing Your Order

The order details page also allows you to manage your order directly. You can:

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