This article provides a concise guide on how to effortlessly track the status of your orders within the Gelato Dashboard, empowering you to stay informed about the progress of your shipments.
Locating Your Order
To begin, navigate to the "Orders" page within your Gelato Dashboard. This page presents a comprehensive list of all your orders. Locate the specific order you wish to track by browsing through the list.
Checking Order Status
Click on the order reference ID to access the order's detail page. This page provides a comprehensive overview of all order-related information, including:
Product details
Recipient and shipping address
Shipping method
Estimated delivery date
Order status
The order status, such as "Shipped," is prominently displayed on this page, often accompanied by visual cues like green labels for easy identification.
For a deeper understanding of the various order statuses and their meanings, you can refer to this article.
Detailed Event History
For a more granular view of your order's journey, click on "Event History." This section unveils a comprehensive timeline of all actions and updates related to your order, providing valuable insights into its progress.