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What is the difference between a refund and payment cancellation?
What is the difference between a refund and payment cancellation?

Learn the difference between refunds and payment cancellations

Updated over 4 months ago

This article explains the difference between refunds and payment cancellations, two separate financial procedures that affect your account differently.


Defining Refund vs. Payment Cancellation

While both actions involve financial adjustments, they occur at different stages of a transaction and have distinct implications for your account history.

What is a Refund?

A refund reverses a completed transaction. When you request a refund, the money for a purchase you've already made is returned to your account. This creates a separate entry in your transaction history, clearly showing the original payment and the subsequent refund.

What is a Payment Cancellation?

Payment cancellation happens before a transaction is finalized. It's like hitting the "undo" button on a purchase. When you cancel a payment, it's as if the transaction never happened. There won't be any record of it in your account history.


Key Differences and When Each Action Applies

The critical difference lies in the timing and impact on your transaction history. A refund reverses a completed payment, leaving a record of both the original transaction and the refund. In contrast, a payment cancellation prevents a transaction from being completed, leaving no trace in your account history. Understanding this difference is vital for managing your finances effectively.

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