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Where can I see all the charges on my Wallet?
Where can I see all the charges on my Wallet?
Updated over a week ago

Here you can see all order charges and the top-ups you made on your wallet.

  • Click on your initials in the upper right corner of the dashboard

  • Navigate to Billing > Payment > Wallets

  • Click on the 3-dot menu and select Transaction History

Transaction_history_wallets.png

By default, you will have an overview of transactions from the past 30 days but you can use date filters to change, narrow, or broaden the time periods.

AUD_history.png

You can also download a receipt for your top-ups, as shown below:

Download_receipt_for_topup.png
Payment_receipt.png

To simplify the search through the transaction history, you can use the available transaction type filter options:

  • Manual top-ups (a manual wallet top-up)

  • Automatic top-up (auto top-up, as described here)

  • Automatic payment for the order (when the wallet is automatically topped up as a payment for a placed order)

  • Internal top-up (bank transfer or manual top-up made by Gelato)

  • Refund (canceled order refund always goes to the wallet, more information here)

  • Withdrawal (withdrawal from wallet, more information here)

To confirm the card the transaction was made, you can refer to the "payment method" column in your wallet.

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