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Can I withdraw money from my Gelato Wallets?
Can I withdraw money from my Gelato Wallets?
Updated over a week ago

Yes, you can withdraw money from your Gelato Wallets with a few simple clicks.

  • Click on your initials in the upper right corner of the dashboard and navigate to Billing > Payment > Wallets and find the Gelato Wallet you want to withdraw money from

  • Click on the 3-dot menu on the right and select Withdraw money

  • Input the amount you want to withdraw and click on the checkbox to confirm you understand the process

The withdrawal amount cannot exceed the balance available at the moment

  • Finally, click on Confirm withdrawal request

Please note that this action cannot be undone and the transfer of the funds will take up to 3 business days.


The refund may be returned to your account in multiple transactions based on the quantity initially paid. For example, a refund of $30 may appear in two records of $19 and $11.

If payment is cancelled or refunded while the original charge is still being processed, instead of the refund appearing as a new transaction for the same amount, the initial charge may simply disappear. Please revert back to your bank account to view if you can still see the original charge.

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