This article explains why you shouldn't change the SKU value for listings in your Etsy shop that is connected to Gelato.
The purpose of the SKU in product connection
When you add a new listing from Gelato or connect an existing listing to Gelato, a connection is established between your Etsy listing and Gelato's platform using the internal identifier and an SKU value. This connection is essential for order fulfillment and inventory management.
Using SKU's is not mandatory, but it is highly recommended - it can be managed by toggling on the SKU Vary option in variation settings directly on Etsy.
It is a useful tool for troubleshooting technical queries and it can be helpful in restoring the product connection in case of any connection issues.
Why you shouldn't change the SKU for Etsy listings connected to Gelato
We advise you to avoid changing SKUs for connected products - you do it at your own risk, and the results may be irreversible. There's a high chance that changing the SKU values on connected products will affect the internal identifier, which may in turn result in the disconnection of the product.
In case a change is necessary - it is crucial to remember about using the Sync products feature after the update is published on Etsy.
