This article explains how to connect your Etsy product listings to Gelato, enabling automated order fulfillment.
Etsy Product Connection Overview
When you connect your Etsy store to Gelato, your existing Etsy listings automatically appear in your Gelato dashboard. Initially, these products are marked as "Not connected," meaning Gelato won't fulfill them. You can choose to connect specific products for Gelato fulfillment or mark others as "Ignored" to manage them separately.
Connecting Your Etsy Products
Follow these steps to connect an Etsy product to Gelato:
Access your Gelato dashboard and navigate to the "Stores" section. Select your Etsy store from the list.
Choose the product you want to fulfill through Gelato. Variations displayed as "Not connected" signify they're not yet linked for Gelato fulfillment.
Click "Connect product" to start the process of linking your products with Gelato.
You'll be directed to Gelato's product catalog, where you can select the matching product for this variation.
After choosing the product, you will see Gelato's design editor where you will be able to upload your design to all of the applicable print areas. In this section, you'll also select all of the sizes and color variant you want to offer.
After designing the product and selecting all of the variants you want to connect, you will see the "Mockups" section where you can select the images you want to upload to your Etsy store - you will also see a pop up asking whether you want Gelato to upload any photos - if you already have your mockups you can select to skip the process.
Next, a "Connect" section will appear, where you need to match the variants from your product with the newly created variants in Gelato - it is very important to review this, they should match my default, but it's good to verify to be sure that no discrepancies are present - otherwise, you might end up connecting wrong sizes which will have direct effect on how your orders will be imported.
Once the connection is validated, you will be asked to confirm/set the prices for the products - we will import your product prices by default, but you can make your changes if necessary.
The variation will now appear as "Connected" in your Gelato store.
After connecting a product variation, any Etsy order for that variation will be automatically sent to Gelato for fulfillment, appearing in your Gelato order list. Do not change the SKU value for connected products in your Etsy Shop Manager. This might affect the connection with Gelato's integration.
To assign newly connected variants to Gelato shipping profiles, follow the steps described here.