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Frames & Hangers - Stock Status

Learn about frame and hanger availability, stock updates, alternatives for out-of-stock items, and handling orders with unavailable products

Updated today

This article provides information about the availability of frames and hangers, including details on out-of-stock items and their planned replenishment dates. It also outlines alternative options for customers if a specific frame or hanger is temporarily unavailable and explains the process followed when an out-of-stock product is ordered.


Checking Stock Status and Understanding Replenishment

You can check the live availability of any frame or hanger directly in our product catalog. We maintain a wide variety of over 250 frames and hangers globally. However, due to global events impacting supply chains, some items may temporarily be out of stock.

This article is updated daily from Monday to Friday to provide the latest information on planned replenishment dates. Please note that these dates are tentative and subject to change due to unforeseen circumstances. In some cases, we may not have specific replenishment dates available from our suppliers. We apologize for any inconvenience this may cause and appreciate your understanding. We are committed to providing updates as soon as we receive them.


Alternatives for Out-of-Stock Items

If a frame or hanger in your order is out of stock, consider suggesting an alternative to your customer. Our product catalog offers a range of colors and materials. For example, if a customer wants a 12x16-inch black wood frame, but it's out of stock, you can offer them the same size frame in Dark Wood, Natural Wood, or White Wood.


Temporarily Out-of-Stock Items (as of April 2nd, 2025)

The table below lists the items that are currently out of stock in each region, along with their planned replenishment dates (TBC means "To Be Confirmed"):

Region

Item

Planned Replenishment

European

Hangers:

20x25 cm / 8x10″ - White

20x50 cm / 8x20″ - White

21x29.7 cm / 8x12" - White

TBC

Asia

North America

Hangers:

20x25 cm / 8x10″ - White & Natural Wood

20x50 cm / 8x20″ - White & Natural Wood

21x29.7 cm / 8x12" - White & Natural Wood

A3 (29.7 x 42 cm) - Black

30x30 cm / 12x12″ - Black

30x40 cm / 12x16″ - Black

30x45 cm / 12x18″ - Black

TBC

Oceania

South America

Frames:
27x35 cm / 11x14″ - Dark Wood & Black

30x30 cm / 12x12″ - All colors

30x40 cm / 12x16″ - White & Dark Wood

30x45 cm / 12x18″ - Dark Wood

40x50 cm / 16x20″ - All colors

40x60 cm / 16x24″ - Natural Wood & Black

45x60 cm / 18x24″ - Dark Wood & Black

60x80 cm / 24x32″ - Black

Hangers:

A3 (29.7 x 42 cm) - Natural Wood

30x30 cm / 12x12″ - Natural Wood

30x40 cm / 12x16″ - Natural Wood

30x45 cm / 12x18″ - Natural Wood

TBC

Rest of the World

All other frame and hanger formats are currently in stock across all regions.


Discontinued Frame Sizes

The following frame sizes are discontinued in the EU and the Rest of World regions and are no longer available for order:

Frame size

Replaced or Discontinued?

280x430mm (28x43cm / XL(11x17″))

Discontinued

610x914

Replaced by 600x900mm

457x610mm

Replaced by 450x600mm


Handling Orders for Out-of-Stock Products

If an out-of-stock product is ordered, we'll notify you immediately via email. You can then choose the best solution for your customer from the options detailed here.


Important Note on Frame Sizes and Conversions

For faster delivery, when you order a frame or framed poster in inches to be shipped to a country where we produce frames in centimeters, we'll convert the size to the nearest centimeter equivalent using local stock. You can find a complete list of inch sizes with their centimeter equivalents here.


Frequently Asked Questions

For more information on product availability, please refer to our Help Center.

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