This article outlines our policy on communicating with your end customers and provides information about tracking links.

We respect your customer relationships and never send emails or other communications directly to your end customers.

While we don't contact your customers, we provide you with tracking links and order information for all orders you place. This empowers you to keep your customers informed every step of the way.

If you're using our Shopify integration, you can easily configure your store to automatically share this information with your customers, ensuring a seamless post-purchase experience.