This article outlines how Gelato provides automated shipping and tracking information to your WooCommerce store, empowering you to keep your customers informed without direct communication from Gelato.
Seamless Order Tracking with Gelato and WooCommerce
Gelato prioritizes a streamlined and white-labeled experience, meaning we don't directly contact your end-customers. However, we ensure you have all the necessary shipping and tracking details within your WooCommerce dashboard.
We seamlessly transmit shipping data, including tracking numbers, to WooCommerce, allowing you to keep your customers updated on their order status.
Accessing Shipping Notifications in WooCommerce
You can retrieve shipping notifications through two convenient methods within WooCommerce:
WooCommerce Shipment Tracking API: This API automates the process of fetching and displaying tracking information within your WooCommerce order management system. To learn more about the setup and functionality, refer to the official WooCommerce Shipment Tracking API documentation.
Order Notes: WooCommerce Order Notes provide a centralized location to view order-specific updates, including shipping details and tracking numbers. Access Order Notes directly within your WooCommerce dashboard for real-time order tracking.
For comprehensive guidance on managing orders and leveraging WooCommerce features, explore the WooCommerce documentation.