This article explains where to find your order's tracking information and how to use it to see your package's current location. We'll also go over some helpful tips for finding more detailed tracking data on the carrier's websites.

There are two ways to track your order's shipment status:

Some carriers offer tools and secondary links that can provide a deeper level of tracking detail.

You can find more information about your shipment by clicking the hyperlink next to "result_parcelTracking_resultTrackingVendorId." You can also paste the reference number into the search bar above and click on the vendor tracking number. This will open a new window for the local delivery service, which may show more current updates. In this case, the Swiss local page, La Poste, had actually marked the parcel as delivered.

When the field is available, you can add the recipient's postal code to reveal more precise information, like the person who signed for the package. For international shipments, you can click "Shipment tracking in foreign countries" to open a new window with the recipient's local carrier office for more local-specific information. Please keep in mind: Sometimes, there may be a delay when a shipment leaves the origin country and may not show in the destination office's link until the shipment is scanned in the country upon arrival.

Your package will be delivered directly to a service point. The receiver will get an email, app notification, or letter with pickup details. Orders sent as letters (Varubrev) might be delivered directly to the mailbox. Click the tracking link on your order's details page for a full overview of the shipment history, parcel information (ex. measurements), QR code, and final service point destination.