This article provides a helpful table that clarifies the different order statuses you'll come across in WooCommerce and their corresponding counterparts in Gelato. This information is especially relevant if you're using the WooCommerce integration with Gelato.
Understanding Order Statuses
WooCommerce status | Gelato status |
Pending payment | N.A. (unpaid orders will not be sent to Gelato) |
Processing | "Passed" or "Printed" |
On hold | N.A. (unpaid orders will not be sent to Gelato) |
Completed | "Shipped" |
Canceled | "Canceled" |
Failed | "Canceled" |
Refunded | N.A. (Payment statuses are not linked to Gelato) |
Additional Resources
For a deeper dive into WooCommerce order statuses, you can refer to their comprehensive guide on Managing Orders.
If you're interested in learning more about the WooCommerce integration, you can find detailed information in this article: WooCommerce integration.