This article provides a comprehensive guide on how to effectively manage the status of your products and product variations directly from your Gelato dashboard. You'll gain a clear understanding of different product statuses and learn how to modify them to seamlessly control your order fulfillment process.
Understanding Product Statuses
Within your Gelato Dashboard, under the "Stores" section, you can conveniently view all your Etsy products and their respective variations. This centralized view enables efficient management of your product fulfillment, even for those not currently fulfilled by Gelato. Let's break down the different product statuses you'll encounter:
Connected: This status indicates that the product variation is successfully linked to Gelato, and we're ready to handle order fulfillment for you.
Not Connected: This status signifies that the variation isn't linked to Gelato. As a result, we won't fulfill any orders placed for this specific product.
Ignored: When a variation is marked as "Ignored," it's intentionally excluded from Gelato's fulfillment process. This usually occurs when you have another fulfillment provider managing that particular product or variation.
Taking Control: Managing Your Product Statuses
Adjusting the fulfillment status of your products within Gelato is a breeze. Follow these steps:
To Ignore a Product or Variation:
If the variation is not connected to Gelato: Simply click the "Ignore" button conveniently located next to the variant.
If the variation is connected to Gelato: Click the three-dot menu adjacent to the variant, and choose either "Disconnect" to change its status to "Not connected" or "Ignore" to directly change it to "Ignored."
To Remove a Product or Variation Entirely:
It's important to remember that removing products or variations directly from Gelato isn't possible. Instead, you'll need to manage this through your Etsy Shop Manager.
Navigate to Listings > Select the specific product > Click Delete to remove it.
To ensure these changes are reflected in Gelato, you'll need to sync your products.
Why Gelato Displays All Products
Gelato displays all your Etsy products to streamline your product management and simplify potential future connections. This comprehensive view empowers you to seamlessly switch between different print-on-demand suppliers as needed.
Looking for a detailed guide on transitioning your existing Etsy listings to Gelato? We've got you covered! Check out this helpful article: How do I move my existing Etsy listings to Gelato?