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How do I change the product configuration of an Etsy listing already connected to Gelato?
How do I change the product configuration of an Etsy listing already connected to Gelato?
Updated over a week ago

This article provides a step-by-step guide on how to modify the product configuration of your Etsy listings that are already linked to Gelato. Whether you want to adjust the paper type, modify sizes and colors, or make other changes to specific variations, this guide has got you covered!


Updating Your Etsy Listing's Configuration

  1. Log in to your Gelato account, navigate to the "Stores" section, and select your Etsy store. All your connected listings will be displayed. If some listings are missing, click on "Sync products" to ensure everything is up-to-date.

  2. Locate the listing you wish to edit and click on it.

    Editing_Listing_step_1.png

  3. Find the specific variation you want to modify, click on the three dots next to it, and select "Disconnect." This action will unlink the variation from Gelato, meaning Gelato will no longer process orders for it.

  4. After disconnecting the variation, click on "Connect" and follow the connection process again. This time, select the desired product and characteristics for the variation. You will also be prompted to re-upload the design that will be printed for orders placed for this variation.

    Editing_Listing_step_3.png


Making Changes to Multiple Variations

If you need to disconnect the entire product, including all its variations, you can click on the "Ignore" button. Then, go to the "Ignored" tab, locate your listing, and click on "Stop Ignoring it" next to the variant you want to reconnect. This will move those variants back to the "Not Connected" tab, allowing you to make changes, such as updating the paper type, for all product variants simultaneously.

Tip_1.png

Stop_ignoring.png


Modifying Sizes and Colors

  1. To adjust or add variation sizes and colors (for apparel), open the product and click on the "Edit Designs" button.

    Edit_Designs.png

  2. This will open the editor. Click on the "Product" tab to edit existing sizes and colors or add new ones based on the product's specifications.

    Edit_Designs_2.png

Please note that this workflow will not be accessible if the "Expand Products" feature has been applied to the product.

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