Gelato Create

Learn how to get support from Gelato, get 24/7 assistance for any queries or concerns about your orders

How do I contact Gelato?

Learn how to get support via report problem or live chat for prompt assistance from our dedicated Customer Service team

Do you have a phone number we can call to solve an issue for a customer?

Learn how we respect your customer relationships by not contacting them directly, while providing updates for effective communication

Do you send emails directly to my end customers, including a tracking link?

Learn how to connect with our sales team by submitting your information through our contact form for personalized business discussions

Can I speak with someone from the sales team?

What is your return policy and quality guarantee?

Customer Interactions and Customer Support

About

Gelato+

Shopify

Report order problem

Blog

Gelato+ Gold

Etsy

Chat (24/7)

Customer stories

Platinum

WooCommerce

Sustainability

Squarespace

Developer Hub

Gelato

Subscriptions

Integrations

Contact

Gelato dashboard

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

Français

Deutsch

日本語

Español

Tiếng Việt