Skip to main content
All CollectionsAbout GelatoHow Gelato worksCustomer Interactions and Customer Support
Do you have a phone number we can call to solve an issue for a customer?
Do you have a phone number we can call to solve an issue for a customer?

Learn how to get support via report problem or live chat for prompt assistance from our dedicated Customer Service team

Updated today

We offer multiple ways to get support when you need it, ensuring a seamless and efficient experience for our valued customers.


Prompt and Responsive Support Channels

While we don't currently offer phone support, our dedicated Customer Service team is always ready to assist you through the following channels:

  • Report Problem: We strive for the highest quality and accuracy in all orders. If you encounter any issues, you can report them directly through the Gelato Dashboard.

  • Live Chat: Get instant support by initiating a live chat session directly from your Gelato Dashboard. This feature provides real-time assistance for your convenience.

Did this answer your question?