At Gelato, we are dedicated to providing exceptional support to ensure your satisfaction. For order-related issues we recommend using the "Report a problem" feature on the relevant order page. For everything else, our team is available to assist you 24/7 via our convenient chat feature.

We strive for the highest quality and accuracy in all orders. If you encounter any issues, you can report them directly through the Gelato Dashboard:

You can also report problems with your orders directly from your account:

This process allows us to address and resolve your concerns promptly.

Our team is available 24/7 to answer your questions. For immediate assistance, use our chat widget, located in the bottom right corner of your screen.