This article provides a concise guide on how to cancel your Gelato+ subscription, outlining the steps involved and what to expect.
Canceling Your Gelato+ Subscription
You can easily manage your Gelato+ subscription directly from your dashboard. Here's a step-by-step guide on how to cancel:
Log in to your Gelato account.
Click on your initials in the upper right corner of the dashboard.
Navigate to 'Subscriptions'.
Click on the 'three dots' located in the relevant subscription tile.
Select 'Cancel Plan'.
We value your feedback and encourage you to share your reason for canceling. Your insights help us improve our offerings.
Cancellation Confirmation and Access to Features
Upon confirming your cancellation, you will receive a confirmation indicating the date your subscription will end. You will retain full access to all Gelato+ features until this date.
If you encounter any difficulties during the cancellation process, please don't hesitate to reach out to our support team. We're always here to assist you.
Please be aware that after cancellation, access to Gelato+ features will be revoked, and orders for products created using these features might be impacted. For a comprehensive understanding of the implications, we recommend reviewing our article What happens when my Gelato+ subscription ends?