Gelato Create

Learn why tracking updates might be delayed

Tracking Updates

Learn what to do if your Gelato order is late by checking your order status on the Gelato Dashboard and following our troubleshooting guide

What if an order is late?

Learn how to handle lost orders and request replacements within 30 days if the order hasn't been delivered

Shipping & delivery: What if an order is lost in the mail?

Learn how to handle orders returned to sender

My order shows it is being returned to sender, what now?

Your order is on the way - check this section for more related articles

Order in transit

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