Gelato Create

Learn about the address requirements to ensure your package is accepted by shipping providers, including character limits, and postal code

Are there any requirements for shipping addresses?

Learn why address lines have character limits and how Gelato helps manage delivery issues with long addresses

Why is there a character limit in the address lines?

Learn how to include country and state codes in addresses for accurate delivery

Where can I find country and state codes?

Learn about the German Packaging Act (VerpackG) and how Gelato ensures compliance for orders in Germany

German Packaging Act and LUCID ID

Learn the mandatory Brazilian tax details required for shipping to ensure smooth customs clearance and delivery

What are the Brazilian tax requirements for shipping?

Address and Packaging Requirements

About

Gelato+

Shopify

Report order problem

Blog

Gelato+ Gold

Etsy

Chat (24/7)

Customer stories

Platinum

WooCommerce

Sustainability

Squarespace

Developer Hub

Gelato

Subscriptions

Integrations

Contact

Gelato dashboard

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found containing "{value}"

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

Français

Deutsch

日本語

Español

Tiếng Việt