All Collections
Order issues
Placing an order
Address Line 1/2: Please use the local language for the input (language)
Address Line 1/2: Please use the local language for the input (language)
Updated over a week ago

If you have received this error, it is because shipping addresses must be added in the local language for orders sent to:

  • China 🇨🇳

  • Japan 🇯🇵

  • South Korea 🇰🇷

This is due to shipping partners' requirements. For address line fields, only a limited number of Latin characters is allowed.

Update the address

In this case, we recommend you update the address on the order details page. You can read more on how this can be done here.

Did this answer your question?