Skip to main content
All CollectionsOrder issuesPlacing an order
Address Line 1/2: Please use the local language for the input (language)
Address Line 1/2: Please use the local language for the input (language)
Updated over a week ago

This article explains that when shipping to China, Japan, or South Korea, you must use the local language when entering the Address Line 1 and Address Line 2 fields.


Why this is required

This requirement comes from our shipping partners and is due to the limited number of Latin characters allowed in address line fields for these countries.


How to update the address

If you need to update the address on an order, we recommend you do so on the order details page. You can learn how to do this here.

Did this answer your question?