This article explains how to connect your Etsy product listings to Gelato, enabling automated order fulfillment.
Product Connection Overview
When you connect your Etsy store to Gelato, your existing Etsy listings automatically appear in your Gelato dashboard. Initially, these products are marked as "Not connected," meaning Gelato won't fulfill them. You can choose to connect specific products for Gelato fulfillment or mark others as "Ignored" to manage them separately.
Connecting Your Etsy Products
Follow these steps to connect an Etsy product to Gelato:
Access your Gelato dashboard and navigate to the "Stores" section. Select your Etsy store from the list.
Choose the product you want to fulfill through Gelato. Variations displayed as "Not connected" signify they're not yet linked for Gelato fulfillment.
Click "Edit" to view the product's variations, and then click "Connect to Gelato" next to the specific variation you want to connect.
You'll be directed to Gelato's product catalog, where you can select the matching product for this variation. Specify the format and other product details.
Upload the design for this product variation. You have two options:
Design your print: (Recommended) Upload image files (PNG or JPEG) and use Gelato's design editor to adjust and ensure a perfect fit.
Upload your print: Upload images or PDF files. Note: You can't edit uploaded files, so ensure correct sizing beforehand.
If you choose "Design your print," use the design editor to finalize your design. Click "Connect" to link the designed product to your Etsy variation.
The variation will now appear as "Connected" in your Gelato store.
After connecting a product variation, any Etsy order for that variation will be automatically sent to Gelato for fulfillment, appearing in your Gelato order list. Do not change the SKU value for connected products in your Etsy Shop Manager. This will break the connection with Gelato's integration.
To assign newly connected variants to Gelato shipping profiles, follow the steps described here.