This article provides a comprehensive guide on how to automate your order fulfillment process using remote file storage. By connecting your storage solution to your Gelato account, you can streamline your workflow and save valuable time.

To utilize this powerful feature, you'll need an active Gelato+ Gold subscription. This premium subscription unlocks a range of benefits, including the ability to automate order fulfillment from your preferred remote file storage.

Amazon S3 is a widely used storage solution that integrates seamlessly with Gelato. Follow these steps to set up your Amazon S3 bucket:

For a more detailed walkthrough on setting up your Amazon S3 bucket, you can refer to our comprehensive guide: Read more about setting up the Amazon S3 Bucket account>

To ensure accurate and efficient order fulfillment, adhere to our recommended file naming structure. The optimal format is: {order_number}_{order_item_number}.<file-extension>

For instance, if the order number is 12345 and the order item number is 67890, the file name should be 12345_67890.pdf. We accept files in JPEG, PNG, and PDF formats.

Note: You can easily receive the Item Reference ID outside Gelato dashboard by configuring Webhooks and using Get order API request.

Once your S3 bucket is set up and your files are named correctly, you can connect your storage to your Gelato account. In your Gelato dashboard, go to "Store Settings" and provide the full file path to your S3 bucket, including the domain and any relevant folders.

For personalized assistance with setting up your automated fulfillment workflow, reach out to your dedicated Customer Success Manager (CSM). As a Gelato+ Gold subscriber, you have access to tailored support to ensure a smooth and successful implementation.

While we highly recommend Amazon S3, Gelato can integrate with other cloud storage providers. Below is a list of alternative options you might consider:

Please note that while we strive for broad compatibility, we cannot guarantee full functionality with all storage providers. We recommend conducting thorough testing before fully committing to an alternative solution.