All Collections
Grow your business
Gelato+ Gold
Automatically Fulfil Orders From Remote File Storage
Automatically Fulfil Orders From Remote File Storage
Updated over a week ago

Reduce the time spent on order management. Have your orders automatically fulfilled by uploading your print files to a storage location, which we scan every hour for new files and match with your orders that are pending approval. When there is a match we automatically add the artwork and fulfill the order.

How to start?

To get started, you'll need a Gelato+ Gold subscription and to follow our recommended filename structure for your uploaded files.

Preparing your files and file names

For the best results, we strongly recommend naming your files with the pattern: {order_number}_{order_item_number}.<file-extension>

This ensures that each file is unique and can be easily identified by our system. The extension can be JPEG, PNG, or PDF


How to set up the Amazon S3 Bucket account?

In addition to following our recommended filename structure, you'll also need to set up an Amazon S3 bucket to which you can upload your files. Gelato can access your files from anywhere as long as they are publicly available and can be accessed in a structured way. If you don't already have an Amazon AWS account, you can sign up and use their S3 storage solution to host your files.

  1. To set up an S3 bucket, sign in to your Amazon AWS console, search for 'S3', and click to open it.

  2. Then, click 'Create bucket' and follow the prompts to name your bucket and select the region you want it to be in.

  3. Make sure to set your bucket's permissions to the public so that Gelato can access your files.

Once you've set up your S3 bucket and uploaded your files using our recommended filename structure, you can provide the full file path, including the domain and folders, to the store settings in the Gelato dashboard.


We personalized support for our Gelato+ Gold customers, please, contact your CSM once you are subscribed.

Here you can find some alternatives to Amazon S3 Bucket, please, bear in mind that we don’t assure they have full coverage, feel free to test it before the full implementation

  • Google Cloud Storage

  • Azure Blob Storage

  • DigitalOcean Spaces

  • Zadara

  • IBM Cloud Object Storage

  • MinIO

  • IDrive Online Backup

  • Wasabi Object Storage

Did this answer your question?