This article outlines the instances in which customs fees may apply to orders fulfilled through our global network of print partners.

We strive to fulfill orders locally whenever possible, leveraging our extensive network of over 140 print partners across 32 countries. This expansive reach enables us to offer local production in more than 200 countries worldwide.

While we prioritize local fulfillment, certain products or delivery locations may necessitate international shipping. To determine if a product is fulfilled locally, you can find country-specific information on the product page within our catalog: an indication of the countries where a product is fulfilled locally.

For orders shipped within the European Union, UK, Norway, US, CA, AU/NZ, or Singapore, we guarantee delivery with DDP (Delivered Duty Paid). This means no additional customs fees will be incurred.

In cases where international shipping is required, customs fees may apply based on local regulations in the destination country. These fees are determined by factors such as:

Customs fees, if applicable, are typically calculated based on the declared retail price of the product. It is important to note that your end customer is responsible for covering any customs fees. These fees are paid directly to the respective customs agency by the end customer.

To ensure a transparent customer experience, we recommend including a clear disclaimer on your online store. This disclaimer should inform customers that customs fees may apply depending on the shipping origin and destination.