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Why can't my Woocommerce customer place orders to a specific country?
Why can't my Woocommerce customer place orders to a specific country?

Learn why your WooCommerce customers might be unable to order from specific countries and how to manage shipping destinations

Updated over 4 months ago

This article will explain why your WooCommerce customers may not be able to place orders to a specific country.


Global Reach, Local Production

We take pride in our expansive reach, delivering to over 170 countries globally. Our commitment to efficient logistics is reflected in our 33 local production hubs. You can learn more about our shipping and delivery process and explore the countries where we have local production facilities.


Managing Available Countries in WooCommerce

While Gelato strives to provide wide-reaching fulfillment services, it's important to note that Gelato doesn't control the list of available shipping countries within your WooCommerce store. This is determined by your WooCommerce configurations.

For guidance on managing your store's shipping destinations, refer to WooCommerce's official documentation on how to add a new country to your countries list.

To streamline this process, consider exploring third-party WooCommerce/WordPress plugins such as Woocommerce Add Countries.

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