This article explains how Gelato partners with over 130 print providers to produce and deliver orders globally, emphasizing the commitment to local production and sustainability. While specific partner details remain confidential, the article highlights the order routing process and the efforts to expand the print network.

Gelato boasts a robust production and delivery network, reaching customers in over 200 countries. Our commitment to sustainability is evident in our local production model, with printing facilities in 32 countries. This extensive network enables us to produce approximately 90% of orders locally, minimizing shipping distances and reducing our carbon footprint.

We collaborate with over 130 print partners, strategically located to serve customers efficiently. Our sophisticated algorithm determines the optimal print partner for each order, considering factors like customer location, product availability, network capacity, and partner capabilities.

While proximity to the customer is a primary consideration, some orders may be produced at a different location due to production constraints or other logistical factors. We continuously strive to expand our network and production capabilities to enhance our service and offer greater flexibility.

Gelato maintains the confidentiality of its print partners, refraining from disclosing specific names and addresses. This approach allows us to manage our network effectively and ensure the smooth operation of our order fulfillment process. Our selection criteria prioritize large, experienced print houses that meet our stringent quality standards and adhere to our sustainability guidelines.

We understand you might be curious about the production location of your order. Our system automatically selects the most suitable print partner based on various factors, and it is not possible to manually choose a specific location. Rest assured, we are dedicated to providing efficient and sustainable order fulfillment for all our customers.

We are committed to constantly expanding our print partner network by onboarding new providers and enhancing the capabilities of our existing partners. This commitment ensures we can meet the growing demand for our services, expand our product portfolio, and maintain our high standards of quality and sustainability.

For more details about our shipping and delivery process, please visit our Shipping and Delivery page. To learn more about our global production locations, refer to this support article.