Skip to main content
All CollectionsAbout GelatoPayments, taxes & VAT
Where can I find my invoices and receipts?
Where can I find my invoices and receipts?
Updated over a week ago

This article provides a comprehensive guide on how to access and manage your Gelato invoices and receipts. It outlines various methods for retrieving your billing information, ensuring a seamless experience.


Understanding Your Billing Information

If your preferred payment method involves a credit card, PayPal, or your Gelato Wallet, Gelato provides a convenient way to track your expenses without the need for traditional invoices. You can easily view your charged amounts directly within the order history section, accessible through the "Orders" menu on the left side of the platform.


Accessing Your Receipts

Gelato offers multiple avenues for obtaining your receipts, allowing you to choose the method that best suits your needs.

Downloading Individual Receipts

For a specific order's receipt, navigate to the order details page. You'll find a dedicated button to download the receipt in PDF format, providing a readily available record.

Individual_receipt.png

Downloading Billing Receipts Report

To access a consolidated overview of your billing receipts, Gelato offers a "Billing Receipts" report. This report can be downloaded in either XLS or CSV format from the "Orders" menu, providing flexibility in how you manage your financial records.

export_billing_receipts.png


Account Statement and VAT Report

For a comprehensive financial overview, you can download your Account Statement, which includes a VAT report detailing all orders within a specified time frame. This statement is delivered directly to your email address for easy access and safekeeping.

Steps to Download Your Statement

  1. Navigate to the "Orders" section and click on "Export."

  2. Select "Export Account Statement."

  3. Choose the desired time frame for your report.

  4. You will receive an email containing a link to download the statement.

3.png

4.png

5.png

7.png

Did this answer your question?