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How should I access, update, or delete my personal data? How should I make a personal data request?
How should I access, update, or delete my personal data? How should I make a personal data request?

Learn how to manage your personal data with Gelato, including accessing, updating, deleting, and making data requests

Updated over 3 months ago

This article provides a comprehensive guide on how to manage your personal data with Gelato. You'll learn how to access, update, delete, and make requests regarding your information.


Managing Your Data

You can easily manage your personal data directly through the Gelato Dashboard. Here's what you can do:

  • Access and review your data.

  • Update and correct any information.

  • Delete personal data associated with your account.

For detailed instructions on deleting your user account(s), please refer to this guide within the Gelato Dashboard.


Submitting Data Requests

To make a formal request concerning your personal data, please send an email to [email protected]. Include the following information to help us process your request efficiently:

  1. Full name

  2. Registered email address

  3. Telephone number (as provided in your orders)

  4. Delivery or billing address

  5. A clear description of your request

Please note: For security and privacy purposes, we verify your details before processing any requests. This ensures the protection of your information.


Data Retention Policy

Gelato retains your personal data only as long as necessary for the purposes it was collected or processed. For a more detailed understanding of our data practices, please review our comprehensive privacy policy.

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