Welcome To Gelato!
This article provides a comprehensive overview of Gelato, highlighting its mission, key features, and the benefits it offers to ecommerce entrepreneurs and creators. It also guides you on how to get started with Gelato and explore its offerings.
About Gelato
Gelato's mission is to empower global ecommerce and the creator economy to serve any customer overnight with any customized product.
Our platform enables you to produce and deliver custom products, such as clothing, wall art, and books, to customers worldwide. This is made possible through our network of over 130 local production partners in 32 countries.
With Gelato, you can:
Offer faster shipping times by producing goods closer to your customers.
Reduce waste and carbon emissions through local production.
Eliminate the need for inventory management and cross-border shipping.
Our goal is to produce 90% of all orders locally, in the same country as the delivery address, effectively reducing transportation distances by 90%.
Gelato in Numbers
130+ production partners
Production in 32 countries
Over 87% of orders are produced locally
90/90 - our target is to produce 90% of all orders locally and reduce transportation distances by 90%
Reach up to 5 billion consumers through local production
Delivery to more than 200 countries
To learn more, read here.
Getting Started with Gelato
Creating a free account with Gelato is quick and easy. Simply visit gelato.com and click on "Get Started". There are no subscription fees; you only pay for the orders you place.
Once you have an account, you can browse our wide selection in our Product Catalog. We offer thousands of products, including:
Posters
Framed posters
Canvases
Mugs
T-shirts
Hoodies
And much more!
We are constantly expanding our product line based on customer feedback. If you can't find what you're looking for, please let us know.
Placing Orders
Gelato offers three convenient ways to place orders, catering to your specific needs:
Manual Orders via the Gelato Dashboard
Ideal for testing the Gelato experience, placing sample orders, and evaluating the quality of our printed products. Placing your first manual order is quick and straightforward.
E-commerce Store Integration
For users of platforms like Shopify, Etsy, WooCommerce, Wix, Squarespace, and BigCommerce, we provide dedicated integrations. To learn more about the setup process, please refer to the following guides:
If you're using a different e-commerce platform, you can connect to Gelato using our integration with Order Desk or our open APIs.
Open API Integration
For advanced users and those with custom-built websites, we offer the flexibility of connecting to Gelato via our open APIs. This option provides maximum customization for your integration.
Frequently Asked Questions
To help you get started, we've compiled a list of frequently asked questions from our new customers:
Additional Resources
For more information and support, explore these resources:
Our comprehensive Help Center
Our YouTube channel with informative videos
Our insightful Webinar recording
Our regularly updated blog
If you still can't find what you're looking for, our Customer Support team is available 24/7 via chat and email.