This article provides a comprehensive guide to using packaging inserts and branded labels, two powerful features available with Gelato+ and Gelato+ Gold subscriptions. Learn how to elevate your customers' unboxing experience through personalized touches.

Packaging inserts and branded labels empower you to transform ordinary packaging into something extraordinary. Imagine your customers' delight when they receive an order with a personalized note or a beautifully branded package.

Upload your unique designs for both packaging inserts and branded labels to personalize your packaging, leaving a lasting impression on your customers.

To ensure optimal printing results, adhere to these specifications when creating your designs:

Before making your designs available in your stores, we recommend placing manual sample orders to review the final printed output.

Packaging inserts and branded labels are automatically included in orders containing eligible products. Even if other items within the same order aren't eligible, rest assured that those with the feature will still receive the personalized treatment.

The branded label is strategically placed on the package exterior, typically near the shipping label for maximum visibility. Please note that its exact position may vary depending on factors such as the poster size and the destination country.

Currently, each order can include a single packaging insert and a single branded label. The ability to include multiple inserts or labels within the same order is not yet supported.

However, you have the flexibility to customize packaging based on the specific store. This allows for different designs across various platforms, such as Shopify and Etsy.

Maintain consistency in your branding with the following dimensions for packaging inserts and branded labels:

These dimensions remain consistent regardless of the specific product ordered or the packaging used for shipping, ensuring a unified brand experience.

With Gelato, enjoy the benefit of completely white-label packaging inserts and branded labels for Gelato+ and Gelato+ Gold customers. This means no Gelato branding or logos will appear on any items your customers receive, keeping the focus solely on your brand.

Follow these simple steps to set your preferred packaging inserts or branded labels as the default for all your sales channels:

Currently, Gelato does not offer direct integration to display mockups of branded labels and packaging inserts on e-commerce platforms or through the API. Therefore, adding mockups for these items to Gelato's e-commerce integrations or using our API is not possible at this time.

Packaging inserts and branded labels can be added to multi-item orders. Each order will include one insert and one label.

Packaging inserts are printed on one side only, with the reverse side remaining plain white.

Even without a company logo, you can still create a branded label using these design ideas:

Adding a QR code to your packaging inserts is a great way to engage with your customers and provide them with valuable information.

Are Packaging Inserts and Branded Labels available with all subscription plans?

The Packaging Inserts and Branded Labels feature is exclusively available to subscribers of Gelato+ and Gelato+ Gold plans. This includes:

What if a Packaging Insert arrives damaged?

We understand that receiving a damaged packaging insert can be frustrating. Since packaging inserts cannot be reprinted separately, you'll need to place a new manual order.

To reprint your packaging insert: