This article explains how to troubleshoot a specific error you might encounter when uploading a file to the portal.
Troubleshooting Upload Errors
If you encounter an error message stating "Something went wrong... Please try later" while uploading a file, it's likely due to password protection on the file.
Our portal is unable to process password-protected files for security reasons. To successfully upload your file, please follow these steps:
Remove the password from your file using the appropriate software or method.
Save the file without password protection.
Attempt to upload the unprotected file again.