This article provides a guide on setting up your Etsy shipping origin within your Gelato account. Your shipping origin is important as it indicates to your customers where their product will ship from.
Shipping Origin Overview
Etsy mandates a shipping origin for each shipping profile. This information is displayed at the bottom of your product listing page.
Gelato utilizes a global network of production partners. Therefore, the shipping origin can vary based on the delivery address. For instance, an order within the US will likely be produced and shipped from within the US. However, an order destined for Germany will likely originate from Germany.
Updating Your Shipping Origin
When using Gelato's delivery profiles, your shipping origin defaults to your Etsy billing country. If you wish to modify this, follow these steps:
Log in to your Gelato account.
Navigate to "Stores" on the left-hand side menu and choose "Edit store details."
Scroll down to the shipping section.
We recommend selecting the country where your primary customer base is located. Ensure you use a valid, country-specific postal code to prevent validation errors when introducing a new product.
For further details on configuring shipping profiles on Etsy, please refer to this guide.