This article outlines the packaging methods used for different product categories to ensure damage-free shipping and customer satisfaction. We are committed to using the most efficient and damage-resistant packaging for all our products. Our packaging methods comply with local shipping requirements and are designed to minimize damage during transit.
Packaging for Different Products
We use a variety of packaging methods depending on the product type and destination country. Here's a breakdown of our packaging methods for different product categories:
Posters
Standard Packaging:
Posters up to A4 size are shipped flat (up to 100 posters per package).
Posters larger than A4 are shipped in tubes (up to 5 posters per tube).
Exceptions:
Tube with shipping roll: Used in DK, DE, NO, CH, FR, UK, AU, SG, NL, BE, AT.
Triangular/rectangular boxes: Typically used in the US, Canada, and Brazil.
Frames and Framed Posters
The frames come pre-packed with corners and film and then packed in a box with strong edges to protect the frames.
I-beams are used in addition, to give the package additional sturdiness and for multi-item orders (max 2 frames in one package).
Posters are packaged separately in an inner paperboard folder (up to 10 posters per folder).
Plexiglass used in frames may have a protective film on both sides, often with a blue hue. This film can be mistaken for scratches, bubbles, or a colored cast.
Canvas, Acrylic/Metal Prints
These items are packaged in boxes with strong edges for protection.
Bubble wrap or craft paper is used for additional protection.
Acrylic prints have a protective film on the front, which can vary in color (milky, green, or blue). This film might be mistaken for damage, but it's meant to protect the print.
Mugs
Packaging may vary by country.
Single mug orders are typically packaged as shown below.
For multiple mug orders, each mug is packaged individually and placed in a larger cardboard box (up to 6 mugs per box).
Apparel/Tote Bags
Smaller orders: Items are shipped in a satchel (material may vary) without tissue paper to minimize waste.
Larger orders (8+ T-shirts): Items are shipped in cardboard boxes and may be wrapped in tissue paper or bags for protection.
Photo Books, Cards, Flyers, Calendars, and Brochures
Cards, Flyers, Calendars, Brochures (Small Quantities)
Business Cards
Heavy Orders (Over 3 kg)
Additional Information
If an order arrives damaged, we have a simple process to assist you. We also offer packaging inserts and branded labels. You can learn more about these options here.
We are committed to continuously improving our packaging materials based on damage rates, customer feedback, and sustainability efforts to enhance your overall experience.