Skip to main content
Do you offer a white-labeled solution?

Learn how Gelato ensures your brand identity stays intact with white-label fulfillment and plain packaging for seamless customer experience

Updated over 3 months ago

We understand the importance of maintaining your brand identity when fulfilling orders. That's why we operate as a white-label drop shipping company, ensuring a seamless experience for both you and your customers.


Maintaining Your Brand Identity

With Gelato, you have complete control over your brand's representation. Here's how:

  • We remain a silent partner, so your customers will only interact with your brand.

  • You manage all aspects of customer service and marketing, maintaining direct relationships with your clientele.

  • All our products are white-label, and shipped in plain packaging to ensure your brand takes center stage.

  • For easy identification, your store name will automatically appear on each shipping label, as detailed here.

  • We prioritize your privacy. No receipts or invoices are included inside the packages. You can access PDF copies of receipts and invoices for individual orders through the Gelato Dashboard, as explained here.

  • Your customers will not know how much you are paying Gelato to fulfill their orders.

Rest assured, while we handle the logistics, your customers will only see your brand throughout the entire process.


Packaging and Shipping Transparency

To learn more about our packaging options, please refer to this article: Packaging.

Did this answer your question?