Before launching your store, it’s important to double-check that everything is set up correctly. This guide walks you through a quick readiness checklist to confirm your store is connected to Gelato, products are visible and purchasable, and everything from pricing to branding is in place.
Store Launch Readiness Checklist
Use the checklist below to verify that your store is fully connected and ready to accept orders:
Checkpoint | What to Look For | Tips |
The store appears in the Gelato Dashboard | Your store name is visible under Stores in the Dashboard | If not, try reconnecting your store |
Products are visible in your store | Products published through Gelato appear as active and available to customers | Ensure they are not saved as drafts |
The test order has been placed | A test order successfully routes to Gelato and appears in your Dashboard | We encourage you to place a test order to not only confirm the correctness of your store setup, but also to get the feel of the products you are selling too |
Prices and shipping show correctly | Product prices and shipping rates appear as expected during checkout | Review pricing and shipping settings in both Gelato and your store platform |
Branding has been reviewed | Mockups, branded inserts, and storefront design are consistent with your brand | Double-check how your store looks and feels from a customer’s perspective |
Common Issues and How to Fix Them
These are some of the most common store setup issues:
Store not visible in the Gelato Dashboard
→ Reconnect your store under the Stores section of the DashboardProducts not appearing in your store
→ Check that products are published and connected