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How do I move my existing TikTok products to Gelato?
How do I move my existing TikTok products to Gelato?

Learn how to import TikTok orders to Gelato, connect products individually, or use bulk connect for efficient product migration

Updated over a week ago

This article will guide you through transferring your TikTok products to Gelato. We'll explore different methods to make the process smooth and efficient, ensuring your products are ready for your customers.


Important Considerations Before Transferring Products

Before you begin, let's ensure a seamless transition for your products. If you've created products directly on TikTok and enabled the "Track quantity" feature, it's crucial to disable it. This feature might interfere with Gelato's inventory management, potentially leading to inaccurate out-of-stock statuses.


Methods for Moving Your Products

Gelato offers three convenient ways to move your products from TikTok:

Import Orders

This method is highly recommended for streamlining your order and product management. Here's how it works:

  • When you import orders, new orders from TikTok appear as drafts in Gelato, initially marked as "Not Connected".

  • You have the flexibility to connect or skip individual items within each order.

  • Once you connect an order item, all future orders containing the same product will be processed automatically based on your store's settings.

Connect Individual Products

If you have a smaller product catalog on TikTok, connecting each product individually to Gelato is a great option. This method gives you direct control over each product's connection.

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