We've got exciting news! We're reducing prices permanently for select products in specific countries, with discounts of up to 50%. These changes make our offerings more affordable while ensuring you continue to enjoy the same high quality you know and trust.
In this article, we will cover the details of the price changes, including the affected products and countries, and answer frequently asked questions about how this may impact you.
UPDATE from December 03rd:
Canvas: DK, NO Up to 15% off
Framed posters: NO Up to 5% off
UPDATE from November 26th:
Canvas: GB, DE, ES, IT, FR Up to 25% off
Posters: GB, DE, ES, IT, FR, AU Up to 50% off
UPDATE from November 7th:
US Canvas: Up to 30% off
US Posters: Up to 38% off
Gelato+ and Gelato+ Gold subscribers: will save even more with up to 25% extra on existing discounts on selected sizes and products.
What is changing?
The price adjustments apply to the following products in selected countries:
Product Categories and countries included:
Canvas:
Denmark, up to 15% off vs previous base price - As of Dec. 03
Norway, up to 5% off vs previous base price - As of Dec. 03
Germany, up to 20% off vs previous base price - As of Nov. 25
Italy, up to 25% off vs previous base price - As of Nov. 25
Spain, up to 25% off vs previous base price - As of Nov. 25
United Kingdom, up to 19% off vs previous base price - As of Nov. 25
United States, up to 30% off including shipping price - As of Nov. 7
Australia, minus 6% vs previous base price - As of Sept. 17
Sweden, minus 19% vs previous base price - As of Sept. 17
Posters:
France, up to 50% off vs previous base price - As of Nov. 25
Germany, up to 25% off vs previous base price - As of Nov. 25
Italy, up to 50% off vs previous base price - As of Nov. 25
Spain, up to 50% off vs previous base price - As of Nov. 25
United Kingdom, up to 25% off vs previous base price - As of Nov. 25
Australia, up to 15% off vs previous base price - As of Nov. 25
United States, up to 38% vs previous base price - As of Nov. 7
Denmark, minus 20% vs previous base price - As of Sept. 17
Sweden, minus 27% vs previous base price - As of Sept. 17
Calendars:
Denmark, minus 24% vs previous base price - As of Sept. 17
France, minus 8% vs previous base price - As of Sept. 17
Germany, minus 16% vs previous base price - As of Sept. 17
Norway, minus 16% vs previous base price - As of Sept. 17
Spain, minus 8% vs previous base price - As of Sept. 17
Sweden, minus 24% vs previous base price - As of Sept. 17
Cards:
Australia, minus 19% vs previous base price - As of Sept. 17
Canada, minus 19% vs previous base price - As of Sept. 17
Denmark, minus 19% vs previous base price - As of Sept. 17
France, minus 6% vs previous base price - As of Sept. 17
Germany, minus 19% vs previous base price - As of Sept. 17
Italy, 26% vs previous base price - As of Sept. 17
Norway, minus 38.5% vs previous base price - As of Sept. 17
Spain, minus 6% vs previous base price - As of Sept. 17
Sweden, minus 38.5% vs previous base price - As of Sept. 17
United Kingdom, minus 26% vs previous base price - As of Sept. 17
United States, minus 19% vs previous base price - As of Sept. 17
Framed posters:
Norway, up to 5% off vs previous base price - As of Dec. 03
Denmark, minus 18% vs previous base price - As of Sept. 17
France, minus 6% vs previous base price - As of Sept. 17
Germany, minus 12% vs previous base price - As of Sept. 17
Sweden, minus 6% vs previous base price - As of Sept. 17
United Kingdom, minus 6% vs previous base price - As of Sept. 17
Photo Books:
Denmark, minus 12.5% vs previous base price - As of Sept. 17
Spain, minus 12.5% vs previous base price - As of Sept. 17
Sweden, minus 25% vs previous base price - As of Sept. 17
United Kingdom, minus 12.5% vs previous base price - As of Sept. 17
Mugs and Bottles:
United States, up to 22% vs previous base price - As of Sept. 2
United Kingdom, up to 26% vs previous base price - As of Sept. 2
Germany, up to 21% vs previous base price - As of Sept. 2
Spain, up to 20% vs previous base price - As of Sept. 2
France, up to 20% vs previous base price - As of Sept. 2
Italy, up to 11% vs previous base price - As of Sept. 2
The new, lower prices are already reflected in the base price (and in the shipping price for US canvases) and will not appear as a discount at checkout.
I am a Plus or Gold subscriber, do I have any additional benefits?
Yes, as a Plus or Gold subscriber, you’ll receive an extra discount, in addition to the general price reduction, on US canvases and posters, ranging from 15% up to 25%.
That is, with the recent price updates for US canvases and posters (effective November 7), your total discount could reach up to 40% on select products and sizes when combined with your subscription benefits.
When will this take effect?
The price reduction was applied on September 2nd 2024 (Mugs and Bottles), September 17th 2024, and November 7th 2024 (for US canvases and posters). The updated prices are automatically reflected when placing or receiving orders through Gelato from these dates onward.
How will this affect me?
For existing customers: You will automatically benefit from the lower prices on eligible products and countries. There is no need for any action on your part.
For new customers: You will enjoy the new pricing immediately upon creating your account and placing your first order.
FAQs
1. Does the price reduction apply to all products in these countries?
No, the price decrease applies only to the specific products listed above.
2. Will this affect shipping costs?
Yes, but only for certain canvas sizes in the US.
3. I am on a Gelato Platinum plan. Does the price reduction apply to me?
If you're on the Platinum price plan, please contact your Customer Success Manager for specific details regarding how the price reduction may affect your pricing.
4. Are the new lower prices applied as a discount at checkout?
No, the new prices are already integrated into the base and shipping price, so they will not appear as a separate discount at checkout.
5. I have a Plus or Gold subscription, how will the additional discount work?
As a Plus or Gold subscriber, you’ll receive an extra discount, in addition to the general price reduction, on US canvases and posters, ranging from 15% up to 25%.