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Post Code: The value is not a valid postcode.
Post Code: The value is not a valid postcode.

Learn how to fix "invalid postcode" errors to ensure smooth order placement, including tips for countries without standard postal codes

Updated over 4 months ago

This article helps you troubleshoot issues with incorrect postcode submissions, ensuring a smooth order placement process.

Why is my postcode invalid?

If you encounter an "invalid postcode" error, it usually means the postcode you entered doesn't adhere to the required format for your country or region. This can happen for various reasons, such as typos or an incorrect postcode altogether.

How to Fix an Invalid Postcode

To resolve this, double-check the postcode you entered and ensure it matches the official format for your location. Once corrected, resubmit your order.

For countries where postcodes aren't used for online forms, try inputting "0000" or "00000". For instance, Bahrain doesn't use postal codes, but the form field might require input.

Need to Change a Shipping Address?

For guidance on updating the shipping address for an existing order, refer to our detailed guide: How do I change a shipping address for an order?

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