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How do I request a GTIN exemption from Amazon?
How do I request a GTIN exemption from Amazon?
Updated over a week ago

This article explains how to list products on Amazon that don't have a standard product ID. It guides you through the process of requesting a GTIN exemption and provides helpful tips for a smooth experience.


Listing Products Without a Product ID

Amazon requires specific product identifiers for the products you sell - Global Trade Item Number (GTIN.

As Gelato products don't have a Global Trade Item Number (GTIN), you are eligible for a GTIN exemption. Here's a step-by-step guide on how to apply for the GTIN exemption:

Requesting a GTIN Exemption

Application Process

  1. On your Amazon dashboard, go to Catalog, and select Add products. On List your products, choose Blank form and press Start.

  2. In the Product identity section, fill in the product name and choose the category and product type for which you want to request a GTIN exemption.

  3. In the Brand name field, enter the brand name. For unbranded items and bundles, select the This product does not have a brand name checkbox.

  4. Next, select the I don't have a product ID checkbox and click Next. If an exemption is required, the button Apply now will surface. If an exemption is not required, you will be able to continue to the next tab where you may be informed that you have been exempted to list without a product ID.

  5. Click Apply now and complete the application form. If your product is not eligible for exemption, you will not be able to continue further.

  6. Click Submit.

Application Review

You'll receive an email about your application status within 48 hours. You can also track the status in the case log.

Troubleshooting Application Errors

You might encounter errors during the application process (e.g., Error 5665, Error 5461, Match Only Error). Refer to the Amazon Help Center for information on resolving these errors.


Adding Listings After GTIN Exemption

Once your GTIN exemption is approved, watch this video for a step-by-step guide on adding your listings:

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